Sahana Usability and QA Website feedback |
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site: http://www.sahana.lk/
Participant’s First Name (or Nickname):Claudia Zeiler
Age range: little old lady
Gender: female
Job: DBA
Before
the test, the testers should familiarize themselves with the interface
in a basic way and try to work through the set of tasks for a key
scenario (e.g. making a donation, locating a person, etc.)
Thank you for participating. I’m going to be showing you a website/app and asking you some questions as you interact with it. There are no right or wrong answers and we won't take any criticism of the site/app personally. If
there is anything confusing it's not a reflection on you, we just need
to sharpen the design. This test should take around 15 minutes.
Are you familiar with this project? NO
I’m sure you’re aware of the situation in Haiti after the earthquake. If you were interested in donating money or getting involved, how would you go about doing so? (Note search terms)
Show them the Main Screen and ask
What do you think is the purpose of this site/app? (If
the answer is "not sure", ask why and provide them with a couple of
sentence and ask what we could do to make it clearer. If their
understanding is incorrect, note that and explain the real purpose.)
To offer NGO's disaster management software
Is this a site you would use? Why or why not? No. I'm not an NGO
Let’s say you are in charge of crisis management at your worksite. Would you find this site helpful?
Sure. If I had the mandate to get crisis management software for my workplace, I would look at this software
Other comments about this screen?
This
page seems to have a number of different objectives that are not
readily apparent. It would be nice if each objective had a tab or
other heading.
At
the top the page seems to be distributing software. Further down it
links to a wiki page that seems to be directing people to projects to
assist Haiti. Are these projects that use Sahana software?
How is the site's performance and responsiveness (page load times)? No problem noticed.
Ask them if there are any other comments suggestions?
I
had quite a bit of difficulty finding the site. I first went to
sahana.org (South Asian Heritage Association of North America). I also
looked for Sahanafoundation with unsucessful results. The lk country
domain was not the first place that I would have looked for the
group.
On
most web sites, a click on the upper left hand image, (a sunflower on
this site), will take you to the home page. This link would be a nice
addition.
The tab entitled 'sourceforge' would be more clear if it were labeled 'download'.
There
is a link that says 'download'. It links to a variety of versions of
the software. The sourceforge is only one version.
There
is a tab on the first page, 'translate' which goes to the 'sahana
localization project'. However, there is no link back on that page.
It would be nice if there was a 'home' link on this page.
The
right side menu 'Report a Bug' : I expect that clicking on it will
open a bug form. Instead, it links to some unreadable (and small font)
verbage which has 2 different hyperlinks. Both of the links go to the
same place, the bug form that I expected in the beginning.
https://lists.sourceforge.net/lists/listinfo/sahana-user Has 'Which language do you prefer to display your messages? '
I am sure that this is on for future language expansion, but for the
present, it only has an option of English. The question should
probably be made invisible until it means something.
Under Navigation > documentation> installation links to >http://wiki.sahana.lk/doku.php?id=doc:nwhome#installation_guides which is empty.
Navigation > documentation> links to http://wiki.sahana.lk/doku.php?id=doc:home . The first information on this page is 'Installation information' .
Navigation > IRC Chat > Connect to Sahana chatroom here > links to http://webchat.freenode.net/http://webchat.freenode.net/.
At that site you have to enter the channel that you want to use. There
is no clue on the Sahana link page as to what channel(s) are available
for Sahana.
Navigation > Report & Fix bugs duplicates
Navigation > Report a bug (or vise versa)
It seems odd that login is the LAST item of the Navigation menu.
Tab
'LSF' - The name is not self explanitory. LSF links to Lanka software
foundation. The subheader says 'fuelling FOSS in Sri Lanka'. I
believe that the correct spelling is fueling.
Can we get contact info for possible follow-up questions? (If not, that's fine.)
415-317-1363
Thank you again!